Friday, May 1, 2009

I Guess I Shouldn't Be Surprised . . .


but I am.

Today, for the first time that I can recall, I was blatently lied to by a fellow employee. Two, actually. I guess I shouldn't be too amazed as they are both in sales. See, we have an internal IM system and yesterday (Thursday) three of us got a message from these two folks that a new client wanted six servers up & running by Monday AM - fours calendar days. We have some stringent QA standards - the first being we need a build sheet for each server to tell us what we are building. As of this writing I STILL don't have those.

We build ourown servers, so we kind of like to test them & put them under stress for 48 hours - it's this crazy idea that we want to float a quality product. So, as you can see, IF we got the signed contract Tursday (we didn't) and immediatly set to physically building the servers, got them into stress testing at 0000 Thursday/Friday, we could start loading OS at 0000 Sunday. The Linux would be quick but frakin' Windows takes at least nine hours so there we are Monday AM and we still have done NO QA and Oracle needs to be loaded which takes a day to do.

So, you see the problem. Today, our CTO called a phone meeting to discuss the issue. Durign the call the two sales folks flatly denied EVER having asked for a Monday delivery. They said they only "asked if it could be done."

BULLPUCKEY

How do you know when a sales person is lying?

Their lips are moving.

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